Our service division at CES, “The Doorman”, completes our full capability roster. Our service technicians bring over three decades of experience and fully stocked service vans to deliver the best installations, repairs and maintenance available.
CES provides a variety of on-going services. Supporting our structures business has been “our Doorman” offering.
For customers that have multiple doors throughout their plants, we set up a service contract where approximately every six months, our door technician will go in and make a list of things that need to be done, give them a rough idea of how much it’s going to cost, and then service it after approval.
This service takes the pressure off of the people at the plant as they want to maintain their doors.
Items handled: on the power doors there are motors, hardware, tracks, and seals. The manual doors require usually less service. But impact doors have hardware that could break and gaskets could get torn.
Much of our service is related to power doors, but there are lots of issues found on manual doors as well, including gaskets, seals and hardware. We do a full range of power doors in the cold storage market, whether they’re rollups, sliding doors, or vertical lifts.
There’s different types of doors for each application, and we can install and service nearly all of them. And we work with a panoply of manufacturers. We’re not locked into one manufacturer and do not only sell one specific type of door. We can service them all.
Our “doorman” has a fully stocked van of certain parts that usually he will need to repair doors. And he dedicates his time to door repair and door install exclusively.
Typically, our competitors do not have this service, so it is another part of the full CES Service Lifecycle Solution.